Our Contract Embroidery Process

Precision at Every Stitch From Kickoff to Shipping

Superior Image Embroidery’s process is simple. We produce high-quality, custom-embroidered apparel, garments, and accessories with shipping services you can count on. Learn more about our custom embroidery and embroidery shipping process below.  

Project Kickoff   

We seek to understand your client’s custom embroidery needs for each project, whether your order involves wholesale or specific products like caps, t-shirts, uniforms, patches, etc.  This involves thread color, embroidery location, garment selection, and other value-added services.  Once final, all decisions are documented on a purchase order and submitted with the artwork.  Upon receipt of all required embroidery service information, your order will be entered into our production software and a confirmation email will be sent to you. 

Art & Digitizing   

This is the most important step in the embroidery process.  We work with the best digitizers to bring your brand’s design to life through promotional apparel. As a contract decorator, Superior Image Embroidery takes great care to reflect the intricate details of your unique design, much like the uniqueness of your client's brand. After digitizing is complete, we run a sample swatch and provide digital proof for approval.  If required, pre-production embroidery samples can be made. 

Embroidery   

After approval, your embroidery order will be scheduled for production. On the production date, the digitized file is transferred to our in Industry-leading Tajima machinery. Our expert team uses best-in-class technology and custom embroidery production methods to deliver a high-quality embroidered result.  The garments will then go through an initial quality check to ensure that they are up to our high standards.

Finishing

Once the embroidery process is complete, garments are taken to the finishing area where they will be trimmed, steamed, folded, sorted by size, and put through our thorough quality control process. Our embroidery order fulfillment process ends with a final inspection. After passing inspection, any value-added services requested are performed and the decorated apparel is prepared for shipment.

Shipping

All shipments are shipped with the client’s name as the return address to ensure your brand continuity.  Clients may use the carrier of their choice (UPS or FedEx) and are welcome to use their account or ours for billing.  For palletized shipments, we exclusively use R&L Carriers, and City Dash is our preferred local courier.  Once the items are shipped, tracking information is emailed and upon delivery, an additional confirmation is sent. 

To learn more about our processes and how they can create better custom embroidered garments for you, call us today at 513-991-7543 or contact us now.